Can I use my HSA/FSA?

Yes, you can. Simply pay for your breast pump and accessories using your FSA/HSA debit card at checkout, or pay with another credit card and submit your receipt to your plan administrator for reimbursement.

What is included in the Splashguard Container kit?

The Splashguard Container kit includes 2 container bowls, backs, Splashguards and duckbill valves in 5 or 7 oz.

How do I clean the Splashguard Containers?

After every use, you can wash by hand or pop the parts in the dishwasher on the top rack only.

Can I put the Splashguard Containers in the fridge or freezer between pumping sessions to avoid cleaning?

You'll need to transfer your milk to a storage container after you pump with Go. It’s important to wash breast pumping parts after every session to avoid the growth of bacteria.

Do parts need to be replaced?

Replacement rates can vary based on how often you pump, but we recommend replacing the flanges, containers, duckbill valves and pump diaphragms every 90 days for optimal performance

If I lose my Splashguard, how can I purchase another one?

Get in touch with our customer support team via chat, email, or calling 1-888-Willow-3

Can I attach the Splashguard to an older Willow Go container?

No. Splashguards should not be used with earlier versions of the Willow Go container, as they do not have a vent to prevent pressurization, which may cause leaking to occur.

Does the Splashguard make the Willow Go completely leak-proof?

No. The Splashguard prevents milk from splashing out of the container, giving you more freedom to pump on the move. The Willow 360 is still the only pump that’s 100% leak-proof in any position – laying down, bending over, or running around.