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Terms of service

TERMS OF SERVICE

Effective Date: September 5, 2022

These Terms of Service (these "Terms") constitute a legal contract between Willow Innovations, Inc. ("Willow," "we," or "us") and you, an individual. These Terms govern your access and use of our online services, website, and mobile services, including our mobile application (collectively, the "Service"). By accessing or using the Service, or by clicking a button or checking a box marked “I Agree" (or something similar), you signify that you have read, understood, and agree to be bound by these Terms, whether or not you are a registered user of our Service, and you understand and acknowledge that the collection, use, disclosure, and otherwise processing of your personal information will be in accordance with our Privacy Notice available at www.onewillow.com/privacy-notice/. You understand that your purchase and use of any of our merchandise, including, but not limited to, pumps, flanges, milk bags, other replacement parts, bras, cases, etc. is governed by the Terms of Sale available at www.onewillow.com/terms-of-sale/. Willow reserves the right to modify these Terms and will provide notice of these changes as described below. These Terms apply to all visitors, users, and others who access the Service ("Users").

PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 11.2 (THE "ARBITRATION AGREEMENT") AND CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 11.3 (THE CLASS ACTION/JURY TRIAL WAIVER") THAT REQUIRE THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AS WELL AS YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE ACTION OR PROCEEDING.

OUR SERVICE, AND ANY COMPONENTS THEREOF, DOES NOT PROVIDE MEDICAL ADVICE. THE SERVICE IS NOT TO BE USED AS A SUBSTITUTE FOR MEDICAL JUDGMENT, ADVICE OF A LICENSED HEALTHCARE PROVIDER, OR THE DIAGNOSIS OR TREATMENT OF ANY MEDICAL CONDITION, DISEASE, HEALTH CONDITION OR PROBLEM. THE SERVICE IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY MEDICAL CONDITION, DISEASE OR HEALTH PROBLEM. YOU SHOULD CONSULT WITH A LICENSED MEDICAL PROFESSIONAL IF YOU HAVE ANY QUESTIONS REGARDING YOUR MEDICAL CONDITION OR USE OF ANY MEDICINES.

Please see our full Terms of Service here.