Sometimes these plant-based cleaning agents don’t like rapid temperature differences and turn a cloudy or off-color en route to retail stores or your house. This is a cosmetic issue only: they are still safe and effective. It usually clears when the bottle warms back up, but if yours doesn’t, simply soak your bottle or refill pack in warm water for 15 minutes and it should look as good as new.

While the products do not expire, it is recommended that they're used within 2-3 years of purchase to optimize their performance.

Dapple Baby does not use any tree nut oils in their products, and their manufacturers use a thorough cleaning and sanitization procedure on their production lines before running any of their products to prevent carryover of any previous product’s ingredients. Many of their products contain surfactants that are derived from coconut and palm kernel oil; neither of which contain tree nut proteins.

Willow cannot accept returns of this product. For questions or support, please contact dapple@eleeobrands.com.